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FAQ
International Ordering Information
Machine Financing
Gumball Wizard College Program


WIZARD VENDING REFUND/RETURNS POLICY

At Wizard Vending we are confident that you are going to love our machines. Even so, all equipment comes with a 30 DAY MONEY BACK GUARANTEE.

If within 30 days of receipt you are not satisfied with any equipment, simply contact us by phone (Toll Free 800-678-6704) and we will instruct you on how to proceed with a return.

  • All items must be returned in the original packaging and in like-new condition
  • For health reasons gumballs and candies cannot be returned unless damaged in shipping
  • After returned items have been received at our plant a credit will be issued, less shipping costs

Damaged in Shipping Policy
All equipment is insured during shipping. If any item is damaged in shipping we will ship out a new item and arrange to have the damaged goods picked up at no cost to you. A returned item or "damaged in shipping" is extremely rare but we want you to be confident that we will do whatever it takes to resolve any problem or help you return an item.


Answers to Frequently Asked Questions

Q. HOW MUCH MONEY WILL MY MACHINE MAKE?
A. If a potential supplier tells you how much his/her machine will make - run away quickly. Why? Because NOBODY KNOWS how much a machine will make. Revenue is determined strickly by location. Poor locations will give you poor results. A great location...great results. One thing has been proven...the only way a vending machine will make no money is by keeping it in your garage!! Vending is about locations...getting them...keeping them...and getting more and better locations.

Q. WHAT IS THE PROFIT POTENTIAL?
A. A box of 850 Count gum (comes in a box of 850 pieces of 1" gumballs) costs around $29...which is 0.035 per piece. That's 3 and a half cents!! You sell a gumball for 25 Cents...that means you profit 21.5 cents per gumball. Less approx. 30% commission to location owner (7.5 cents in commission per gumball). That leaves you 14 cents profit per gumball IN YOUR POCKET!! That is amazing profit!! Gumball vending is great!!

Q. HOW LONG DOES IT TAKE TO GET MY MACHINE?
A. We ship our machines UPS ground and it takes around 4 to 5 days for it to arrive (after UPS picks it up). The machine is shipped fully assembled. Depending on the machine and color of the machine you want, it takes between 2 to 7 working days for us to ship it. We maintain many machines in stock and the colors available in stock change as orders are pulled. The latest your order normally would ship is 10 days from order date. On orders of 10 or more it could take a couple days more. On orders of 50 or more we ask for 2 weeks from order date to ship. International orders shipping times are determined by the speed in which we receive the special coin mechanisms.

Q. HOW MUCH WILL FREIGHT COST TO RECEIVE MY MACHINE?
A. Freight costs are determined by three factors:

  • What machine do you want? The larger the machine the more it will cost to ship.
  • Where do you live? We are located in Arizona...the further you are from Arizona the more freight will cost.
  • How many machine are you going to buy? With volume purchases the freight costs per machine is lower than shipping one machine.


    Q. WHAT WILL I NEED TO GET STARTED?

    A. Lets talk about what you WON'T need - then what you WILL need.

  • You WON'T need a warehouse or special office. You WILL need a garage, basement or some space in your house dedicated to storage of gumballs and machines you are preparing for locations.
  • You WON'T need to rent an office. You WILL need a home office; a desk, maybe a filing cabinet, and once you get bigger you may want a business phone line.
  • You WON'T need a special vehicle to service your machine. You WILL need your personal vehicle to service your machines. Obviously, the type of vehicle you drive will determine how many machines and boxes of gum you can take.

    Q. DO I NEED A LOCATOR OR LOCATING COMPANY TO GET LOCATIONS?
    A. In over 10 years of vending experience I have NEVER heard ANYONE say ANYTHING positive about their experience with a locating company. That doesn't mean that nobody has ever had a good experience, but the thousands of people I have talked to and worked with have never had a good experience. At Wizard Vending, we STRONGLY encourage you to get your own locations...that is the real work in this business. Anyone can fill a machine with gumballs and scoop out quarters. Besides, nobody can represent your company and services as well as you. It is important that you make the initial contact with the location owner or manager. It will help you in the long run.

    Q. WHAT IS BETTER...BULK VENDING OR FULL SERVICE SNACK AND SODA VENDING?
    A. If you want a challenge and to resolve complex problems then start a Snack and Soda Vending company. If you want a simple business with limited inventory, limited servicing, and simple machines, then bulk vending is for you.
    OPERATING a full service vending company is tedious and frustrating. Inventory is heavy and difficult to control and the machines are complex electro-mechanical machines that require expertise to repair. Bulk vending is simple and the profit margin is much better than full service snack and soda.

    Q. WHY GET STARTED NOW?
    A. The longer you wait, the higher the chance that someone else will put a machine in the locations you desire. Get started, buy machines and start the growing and learning process.

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International Ordering Information

Thank you for your interest in our excellent equipment! Thank you also for making the effort to communicate with us in English, if it is not your native language.

Besides selling to every one of the 50 United States, we have years of experience exporting our equipment around the world...Japan, Russia, Mexico, Costa Rica, Switzerland, Philippines, Guatemala we have shipped machines to most continents and over 40 countries. Our equipment can be set to take any currency and any denomination of coin. Most of the time there is no additional charge for international coins but sometimes there is an additional charge if the coin acceptor must be custom made.

To make your importation easier, we prepare all required international documentation and we have relationships with many international freight carriers...air freight and ocean cargo. Of course, if you are experienced in international transportation you can chose to have your equipment picked up by your carrier at the plant.

So if you are interested in just a few machines or complete containers (a 40 foot container holds 180 of the 4’10” Gumball Wizards) we are able to work with you.

Also, if you think you might qualify to be an International Distributor, please let us know and we can share the requirements with you.

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Machine Financing
Wizard Vending offers our volume customers assistance obtaining financing for their machines. We can help you get a line of credit you can use to grow your route as quickly or as slowly as you wish.

What do we mean by "line of credit"? Depending on your current financial situation you may qualify for access to an amount of money ranging from $5,000 to $75,000. Since it is a line of credit, you are not obligated to use the entire amount. Maybe you will start your route with 15 machines and will only use $7000. If you qualified for a credit line of $25,000, you still have $18,000 available for future expansion.

How do you get financing? Send us an E-mail or give us a call. We will send you a credit application by fax or in the mail. You fill out the application and fax it directly to our lending institution. Our credit company specializes in vending finance and they will evaluate your application and determine the size of credit line you will have available to
you.

Besides helping you get financing, if you order 10 or more machines Wizard Vending will also send you a Marketing Packet. The Marketing Packet contains information that will help you obtain locations, give you ideas of potential locations, help you control your business and provide you sample marketing material you can use in order to obtain locations.

As always, Wizard Vending is here to help you succeed. We are qualified to help you because besides selling machines all over the USA and foreign markets, we also have routes of hundreds of machines.

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Gumball Wizard College Program
This Business Is So Easy To Start And Operate That A Kid Can Do It, And Many Do!!

It Works Like This...Your Child (Depending On Their Age - With Your Help) Talks To Local Business Owners, Groceries, Convenience Stores, Barber Shops, Pet Stores, Restaurants, Etc. And Explains That He/She Is Building A Savings Account For College And Gaining Business Experience.

Your Child Asks For Permission To Locate A Gumball Or Candy Machine In Their Business, Explaining That The Location Owner Does Not Have To Do Any Work. Your Child Will Fill The Machine, Service The Machine , Clean The Machine And Calculate The 20 To 30% Commission To Be Paid To The Location Owner.

What Are The Benefits Your Child Receives???

They Learn About :

  • Dealing With Professional Business Owners
  • Setting Goals
  • Making Plans
  • Inventory Control
  • Accounting
  • Working With A Bank Account...
  • And Much, Much More.

Will Your Child Make Any Mistakes?? Absolutely!!! But Isn't It Better That They Make Mistakes And Learn Now Before The Costs Of Their Mistakes Are Even Greater - Like When They Are In College And On Their Own???

If You Are Interested In This Program Please Help Your Young Entrepreneur Contact Us.

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